The nation's airlines are obviously run by incompetent, nincompoops. Just one month after the JetBlue debacle at JFK, yet another storm there has caught the airlines flat-footed and hundreds more passengers spent the night on tarmac-bound airplanes.
The exact number of planes stuck on the tarmac was unclear, but irate
passengers reported that the problems seemed to affect several
airlines, and may have been linked to shortages of deicing fluid at the
airport.
Rahul Chandran said he was trapped aboard a Cathay Pacific Airways jet
from midnight until nearly 9:30 a.m. Saturday, when the flight to
Vancouver was finally canceled.
Throughout the night, the pilot repeatedly described problems with
deicing equipment, including a lack of fluid, that kept the plane
waiting endlessly to have its wings sprayed. When the airline finally
gave up and tried to return the plane to its terminal, it took at least
another hour to arrange a gate, he said.
"You can't keep your passengers on the plane for 9 1/2 hours," said
Chandran, 30, of New York City. "They kept saying 'half an hour more,
45 minutes more.' But by the time it got to hour six, we were pretty
much accepting that we weren't going to go ... At least in the
terminal, you can get up and walk around."
The Port Authority of New York and New Jersey, which operates the
metropolitan area's airports, said airlines - not the airport - are
responsible for supplying and maintaining terminal deicing equipment.
I really, truly, honestly and sincerely do not want to see Congress impose some ridiculous "fliers' bill of rights" on the industry, but the idiot airlines are begging for it. Of all the maltreatment passengers are subject to when flying nowadays, being trapped on a plane for hours has to be the worst.
I once spent a measly 2 1/2 hours stuck in a 747 at Heathrow while a malfunctioning part was brought in. It was a summer afternoon and the plane's air conditioning wasn't running. It got nasty in that cabin let me tell you. I'm not terribly claustrophobic, but after a couple hours sitting motionless in an 85 degree cabin with several hundred gradually less and less fragrant fellow-travelers (no, they weren't communists,) I was beginning to feel like an extra in Das Boot. I can't imagine nine hours.
I don't understand all the logistics and economics of the airline industry, but I do know that you just cannot continue to treat passengers like cattle and expect something good to come out of it. Congress will now pounce, airlines will raise their prices to accommodate the new regulations and overall service will probably get even worse (such are the unintended consequences of well-meaning regulation.) The airlines could have avoided it and maybe still could -- but if they haven't yet they probably won't.